Yes, we offer domain registration for all gTLDs and ccTLDs, including free add-ons and easy DNS management for all your domains.
HelioHosting is headquartered in Portland, USA, with multiple data centers strategically located around the globe. This ensures low-latency access, high availability, and reliable performance for clients no matter where they are located.
HelioHosting maintains a strict zero-tolerance policy against SPAM and unsolicited emails. All clients are required to comply with anti-spam regulations, and any accounts found violating these rules may be suspended or terminated to ensure a safe and trustworthy hosting environment for everyone.
You can reach our support team 24/7 via live chat, email, or phone. Our knowledgeable staff is ready to help with any questions or technical issues
We offer shared hosting, VPS hosting, dedicated servers, and cloud hosting solutions to meet the needs of individuals, developers, and businesses of all sizes.
You can upload files via FTP/SFTP, the control panel file manager, or SSH. Our guides and 24/7 support ensure secure and efficient transfers.
Yes, HelioHosting allows you to upscale or downscale server resources instantly to match your traffic needs.
Yes, you can customize 404, 500, and other error pages to maintain a professional appearance even during errors.
Check your database credentials and firewall settings. Make sure your IP is allowed and permissions are correctly configured. Contact support if the issue persists.
We offer both managed and unmanaged options. Managed servers include software updates, security monitoring, and performance optimization.
Our data centers are fully owned and operated by HelioHosting, ensuring maximum security, performance, and control.
Yes, we provide professional web design, website maintenance, and custom programming services to help clients build and optimize their websites.
Yes, popular CMS and software like WordPress, Joomla, and Drupal can be installed with a single click.
We offer pre-installed Git, SSH access, developer-friendly tools, and full API integration to streamline your workflow
All our hosting plans use high-performance SSD storage to ensure fast page loads and reliable performance.
All our plans are month-to-month with no long-term contracts, giving you full flexibility.
You can review our detailed plan comparisons on the website, including features and pricing, to select the plan that best fits your needs.
Yes, we provide trial periods and a satisfaction guarantee on many of our plans.
We offer demos and trial accounts for certain VPS and cloud hosting plans to let you evaluate performance.
We regularly provide discounts and promotions. Check our website for the latest offers.
Sign up through our website, enter your details, and verify your email. Once confirmed, you can access your control panel and manage your services.
Use the 'Forgot Password' link on the login page to reset your password via email.
You can view, download, and pay invoices directly from your account dashboard under the billing section.
Yes, plan upgrades or downgrades can be done instantly from your account dashboard with minimal downtime.
You can cancel any service at any time via your account dashboard. No long-term commitments or penalties apply for monthly plans.